TicTocTrack® uses the Optus & Vodafone 2G Networks. To check coverage for your area click on the links and follow the instructions below.
OPTUSclick here Choose the ‘Non Optus Device’ option and enter the following 8 IMEI digits 35759306, ‘Caref Watch’ (our manufacturers name for the watch) will appear, confirm this device and then enter your address details to check coverage.
VODAFONEclick here Enter your address or suburb in the ‘search an address’ field to check coverage for your area.
If you find you only have coverage with one of the two networks please let us know and we can ensure you have that network’s SIM in your watch.
*Please note until our 3G model is released all new TicTocTrack® watch orders come with a Vodafone 2G SIM plan as Vodafone will be continuing to support the 2G network for longer than Optus. Existing TicTocTrack® customers who have a watch with an Optus SIM will be provided with an alternative solution before April 2017 when Optus discontinues support for their 2G network. For more information on the 2G network changes please visit our F.A.Q. page.