Step 1
Check your eligibility
Refer to our “Am I Eligible?” page for information on the categories that we are approved for
Step 3
Accept your Quote
We will email you a quote as per your request within 2 working days. To view and accept the quote, simply open the quote via the link in the email and click on the green ‘Accept’ button in the top left.
Step 4
Pay for your watch and subscription (SIM service)
You will be issued an invoice via email and there are three ways you can pay depending on your plan type.
- Self Managed: You can pay for the watch and subscription via EFTpos using the bank details displayed on your invoice or call us and pay via credit card over the phone.
- Plan Managed: Your Occupational Therapist or funding organisation can pay for the watch and subscription as above.
- NDIS Managed: We can submit on your behalf after you have provided consent for us to do so.
If you have just purchase the watch you will need to sign up for a monthly SIM subscription. Read more about subscription plans here.
Step 5
Setting up your Account
Once payment has been received, you will be emailed a form to complete which will gather your account information, watch colour and details of where to send the watch.
Step 6
Receiving your watch
Once we have received your completed form in step 5, we will set up your account and watch and dispatch within 2 business days. When your watch is on its way, you will receive an email with an Australia Post tracking number as well as your set up instructions.
