The TicTocTrack watches are linked to the main account which is generally under the family name. However, you can have multiple users under that account, Mum, Dad, Grandma and Grandpa all with their own unique login. Each of these users will then see all the TicTocTrack watches that are linked to the main family account.
To add a user to your account you need to login to the TicTocTrack software on a desktop computer at https://tracker.tictoctrack.com
it cannot be done via the app. Follow these steps to add as many users as you need:
- Click on ‘Users’ across the top navigation.
- Select ‘Add Users’ from the drop down menu
- Fill in all the fields
- Finally select ‘Add’ to create the new user.
The new user will then login using the email address you provided as their username and the password you chose when you added them as a user.
IMPORTANT NOTE: Registering a new account via the TicTocTrack iOS or Android app will not create a new user on your account. This is only for customers who need to create a brand new account and haven’t purchased a watch through our website.